Returns & Exchanges
At UCAN, we stand behind the quality of our nutrition products and want to ensure you are completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day satisfaction guarantee to ensure you find the right fuel for your fitness journey.
Initiate Your Request
Contact our support team within 30 days of your delivery date with your order number and the specific reason for your return.
Receive Authorization
Our team will review your request and provide a Return Merchandise Authorization (RMA) number along with the appropriate return shipping address.
Pack Your Items
Securely package the remaining product in its original container to prevent damage during transit, ensuring the RMA number is clearly marked on the box.
Get Your Refund
Once we receive and inspect your returned items, we will process a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing