Frequently Asked Questions
Everything you need to know about UCAN nutrition and orders.
What makes UCAN products different from other nutrition brands?
UCAN products are powered by LIVSTEADY, a unique complex carbohydrate that provides long-lasting energy without the spikes and crashes associated with sugar-based supplements.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
Are UCAN products gluten-free and vegan?
Most of our product line is gluten-free and we offer several vegan options. Please check the specific ingredient label on each product page for detailed dietary information.
What is your return policy for food items?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, please contact our support team to initiate a return or exchange for a different flavor.
Do you offer international shipping?
Currently, we ship directly to customers within the US and Canada. For other international locations, please check our store locator for authorized global retailers.
How should I store my UCAN powders and bars?
To maintain freshness and quality, we recommend storing all UCAN products in a cool, dry place away from direct sunlight.